Question 1

Do I need an appointment?

Accepted Answer

Yes, we recommend booking an appointment in advance to ensure availability. You can request an appointment through our booking form, by phone, or via WhatsApp.

Question 2

How do I know which massage is right for me?

Accepted Answer

If you're unsure, we encourage you to contact us for a consultation. Our team can help guide you to the most suitable treatment based on your needs and comfort.

Question 3

Do you serve both men and women?

Accepted Answer

Yes. At The Spa Ltd welcomes both men and women. Our environment is designed to be comfortable and respectful for all clients.

Question 4

Do you provide services for elderly clients?

Accepted Answer

Yes. We offer gentle, supportive care tailored to the comfort and needs of elderly clients. Please share any mobility or health considerations when booking.

Question 5

Can athletes and sporting clubs book treatments?

Accepted Answer

Absolutely. We offer sports recovery and mobility support for individual athletes as well as group bookings for sporting clubs and teams.

Question 6

Can organizations arrange group services?

Accepted Answer

Yes. We offer group, club, staff, and organizational bookings. Please use our group enquiry form on the Who We Serve page or contact us directly.

Question 7

What should I wear to my appointment?

Accepted Answer

Wear comfortable clothing. Your therapist will guide you on what to expect and ensure you are comfortable throughout the session.

Question 8

How early should I arrive?

Accepted Answer

We recommend arriving a few minutes early to settle in and complete any consultation before your treatment. Please contact us for specific guidance.

Question 9

Do I need to disclose injuries or medical conditions?

Accepted Answer

Yes. Please share any injuries or medical conditions before treatment so we can provide the most appropriate care and advise if medical clearance is needed.

Question 10

Can massage replace medical treatment?

Accepted Answer

No. Massage is supportive only and is not a substitute for medical diagnosis or treatment. Please consult a qualified healthcare professional for medical concerns.

Question 11

How long does an appointment take?

Accepted Answer

Appointment durations vary by service. Please contact the spa for confirmation of available session lengths.

Question 12

Do you offer facials, manicures, and pedicures?

Accepted Answer

Yes. We offer professional facials, manicures, and pedicures as part of our spa and beauty services.

Question 13

Do you provide body sculpting?

Accepted Answer

Yes. We offer non-surgical body sculpting services. A consultation is required to determine suitability, and results vary between individuals.

Question 14

How can I get pricing?

Accepted Answer

We do not list prices online. Please contact us directly for current pricing and to request a consultation.

Question 15

Where is the spa located?

Accepted Answer

We are located at 16 Donaldson Street, Trinidad and Tobago. You can find directions on our Contact page.

Question 16

What are the operating hours?

Accepted Answer

Our operating hours are 9:00 AM to 5:00 PM. Please contact us for confirmation of availability on specific days.

Question 17

How can I cancel or reschedule?

Accepted Answer

Please contact the spa as soon as possible to cancel or reschedule your appointment. Specific cancellation policies should be confirmed with us directly.

Answers to your common questions

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